Shipping policy
SHIPPING POLICY
Order Processing
We aim to get your gear moving within 2–7 business days (yep, that's weekdays only—weekends are for leg day regrets). Once your order is processed, you'll get a shipping confirmation email with a tracking link. Check your spam folder if you're still refreshing your inbox after a week.
Where We Ship
Everywhere. Seriously—if your country has a postal service, we probably ship there. We print and dispatch products straight from production.
Important: If your country is on Mars, has no working postal code, or is in active conflict, we might have to cancel the order and refund you.
Shipping Times
We don’t teleport, but we try. Shipping times vary depending on your location. Once your package is out the door, here’s what to expect:
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 7–20 business days |
| Europe | 7–20 business days |
| UK & Ireland | 7–20 business days |
| Australia & NZ | 10–25 business days |
| South Africa | 12–25 business days |
| Everywhere Else | 12–60 business days |
Note: These are estimates—not promises. Customs delays, public holidays, or surprise alien invasions may affect delivery times. PLEASE DO CHECK OUR FAQs FOR MORE INFO.
Customs, Duties & Taxes
You’re responsible for any import taxes, customs duties, or local VAT charges. We don’t collect these in advance, and we have zero control over your country’s tax policies (if we did, we'd be billionaires by now).
If your local customs office holds your package ransom, it’s your job to pay the fee to release it.
Delivery & Tracking
All shipments come with tracking. If your tracking hasn’t updated in a while, don’t panic—some carriers don’t scan packages regularly, especially once they cross borders.
Still no sign of it after 30 business days? Contact us, and we’ll look into it (without the usual customer service runaround).
Missing or Delayed Orders
If your order is taking longer than expected, please wait the full delivery window before contacting us. We hate waiting too, but unless your parcel grew legs and walked off, it's probably just taking the scenic route.
If your package is marked “delivered” but nowhere in sight, check your mailbox, reception, neighbours, or that one cousin who always “borrows” your stuff.
Questions?
Need help, want to rage-vent about shipping delays, or just want to say hi?
Email us: general@fuactivewear.com – and no, our team doesn't use chatbots, just real people with real muscles.
PLEASE DO CHECK OUR FAQs FOR MORE INFO.
